Helping Streamline Operations Towards Sustainability
#Nextjs #Nestjs #digitaltransformation #gamechanger
The client wanted to digitise their operations management to improve data handling, streamline communication across all stakeholders, and enhance transparency. Their objective was to transition from manual processes and communication to a comprehensive web-based platform.
Solution
We developed PadcareOne, a comprehensive operations management application. PadcareOne’s secure, encrypted MySQL database provides real-time tracking and management of all important operational data. This ensures that up-to-date information is always accessible—which in turn allows for streamlined operations, timely responses, and efficient resource allocation. Our application provides a seamless communication channel between all stakeholders, ensures data security, and reduces the risk of error. It also standardises operational procedures, which makes for improved efficiency and better accountability.
Key Features
Centralised, Real-time Tracking and Monitoring
PadcareOne monitors—in real time—waste bin installations, maintenance services delivered and those scheduled, service requests, waste collection, and customer complaints. This helps Padcare improve response times.
Impact Reports
Our application generates detailed reports on information about the number of pads collected, the amount of material processed, landfill area saved, and carbon equivalents saved. These reports help with resource management and generate valuable insights for Padcare into the positive environmental impact of their services and processes.
Operational Insights
PadcareOne tracks bin installations, service completions and complaint resolutions, enabling data-driven decision-making and optimisation of resource allocation.
Client Dashboards
With our application, Padcare’s customers each get a personalised view of service history, upcoming service schedules, and complaint details.
Integrated Communication Tools
Communication tools are integrated with the platform. This streamlines and standardises information flow, which reduces dependency on relatively informal means of communication such as emails and phone calls. This in turn enables quicker response times, improved data integrity, and better accountability.
Under the Hood
- Next.js for developing a responsive front-end interface
- NestJS provided us with a robust and scalable back-end framework for API development
- MySQL for reliable, secure data management
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