Unlock Your Commerce Potential

We are a modern commerce solutions company. We leverage our solid software engineering chops and modern, best-fit e-commerce platforms and tooling, so you can get started quickly, scale easily, and make the most of your e-commerce website development and other commerce initiatives.

Case Studies


Stop the guesswork

The online commerce technology ecosystem can be confusing. How does one determine the right e-commerce platform and find the right e-commerce solution partners that will allow you to reach your desired business goals in a timely manner and within a budget?
So, whether you are building a B2B commerce platform, a retailer who needs a B2C or O2O commerce solution, or a brand looking to go D2C, we understand your needs and combine powerful commerce platforms and best-of-breed apps, with headless, composable, and custom solutions as necessary, to help you stay ahead of your competition.

Commerce Platform

At the heart of the commerce solution is the core commerce platform. It serves as the foundation for your online businesses.  It handles crucial functions such as inventory management, order processing, payment integration, and customer data management.
At Focalworks, our commerce solutions are built on scalable architectures on robust commerce platforms that are geared to adapt to changing demands and enable businesses to deliver exceptional customer service, contributing to their overall success in the competitive e-commerce landscape.

We help you with a

complete commerce solution

Whether you're just starting out or an established online seller, our commerce solutions can help you succeed. Our solutions come packed with powerful features that are designed to make it easy for you to manage your online store. Be it inventory management, order tracking, payment processing, or shipping, we got you covered. And with intuitive interfaces and easy-to-use tools, you'll be up and running in no time.

And provide everything you need to run a successful commerce operation.

The Right Technology

Our high-quality solution combines best-in-class technology with leading commerce delivery options, such as headless commerce, and can be further customised with integrations and extensions to meet your specific business needs.

Custom UI & UX design

Our design approach ensures that your commerce platform reflects your brand DNA and delivers a delightful experience for your customers.

Store Development

Increase customer retention and conversions with our modern storefronts, which feature SEO-friendly architecture, fast-loading pages, expertly crafted customer journeys, and robust product catalogues.

Merchandising & campaigns

Utilise data-driven insights and customer segmentation to enhance your marketing strategies with our suite of promotional apps and tactics, including banner ads, upsell/cross-sell offers, personalised recommendations, and intuitive product discovery tools.

App & custom integrations

Seamlessly integrate your existing tech ecosystem with our best-of-breed SaaS services for payments, logistics, loyalty, and more, tailored to your specific business needs.

Social selling & marketplaces

Tools, integrations and strategies to sell on social platforms and marketplaces – Whatsapp, Facebook, Instagram, Google Shopping, Amazon, Flipkart, etc.

Analytics & marketing automation

Generate data-driven, actionable insights, to drive personalisation, targeted campaigns, product merchandising, and marketing automation.

KPI & system dashboards

Track, monitor and improve various key metrics and operational parameters – orders and returns data, customer LTV and other revenue metrics, customer acquisitions and retentions, etc.

Performance Optimisation

Improve key performance parameters for customer delight and SEO gains – fast Loading, higher conversion rates, and lower bounce rates.

Don't let the complexities of e-commerce development hold you back.

Contact us today to learn more about our e-commerce solutions and how we can help your business thrive online.


AI can be used in e-commerce website development to provide personalised product recommendations to customers, optimise search results, and analyse customer behaviour to improve the customer experience.
Headless commerce is a decoupled approach to e-commerce website development where the front end (the website) and the back end (the commerce engine) are separated. This allows for greater flexibility and customization of the front end without affecting the back end, which can improve website performance and scalability.
A successful e-commerce platform should have features such as an easy-to-use interface, secure payment gateways, search functionality, mobile optimization, social media integration, customer reviews, and a fast and reliable checkout process. These features can help provide a seamless and efficient shopping experience for customers.
To choose the right e-commerce website developer for your business, consider factors such as their experience and portfolio, their understanding of your business needs, their pricing and timeline, and their ability to provide ongoing support and maintenance. It's also important to ensure that they follow SEO best practices to help improve the visibility and ranking of your website on search engines.
Some common challenges in e-commerce website development include ensuring the security of customer data, optimising the website for mobile devices, integrating with third-party systems, and providing a seamless user experience. These challenges can be overcome by working with an experienced development team, using secure technology, testing the website thoroughly, and staying up to date with the latest trends and innovations in e-commerce.